Shipping Policy
Where we ship from
Every Her Femme Fit order ships from a United States warehouse. We do not ship internationally sourced stock to US customers, and we do not list anything we cannot get to you quickly.
Processing and delivery
| Stage | Timeframe |
|---|---|
| Order processing | 1-3 business days |
| Transit within the US | 2-5 business days |
| Total, order to doorstep | 3-8 business days |
HFF Signature pieces are printed to order in the USA and ship on the same timeline.
These are estimates rather than guarantees. Carrier delays, severe weather and peak holiday periods can add time.
Shipping cost
- Orders $70 and over — free standard shipping
- Orders under $70 — standard shipping is $8.00
- Express shipping is $15.00, available at checkout
You will always see the exact shipping cost before you enter payment details. We do not add fees at the last step.
Split shipments
Some items are prepared at different facilities. If your order contains items from more than one, they may arrive in separate packages at slightly different times, at no extra cost to you. Each shipment receives its own tracking number.
Tracking
A tracking number is emailed the moment your order leaves the warehouse. If it has not arrived within 24 hours of your shipping confirmation, check your spam folder, then email us.
Delays
Carrier delays happen, particularly around holidays and severe weather. If your order is more than 3 business days past the estimate, email support@herfemmefit.com with your order number and we will chase it with the carrier ourselves.
Incorrect addresses
We ship to the address you enter at checkout. If you spot an error, email us within 12 hours of ordering and we will correct it before dispatch. After dispatch we cannot reroute a parcel.
International orders
We ship to a selected list of countries outside the United States. Availability, rates and estimated delivery windows are shown at checkout and vary by destination. Import duties and taxes, where they apply, are the customer's responsibility unless checkout states otherwise.
Questions
support@herfemmefit.com — we answer within one business day.